Owner Services

Serotta is strongly entering 2011. Our plans are working and we have just had one of our most successful pre-season bookings in several years. Our plan is dedicated to taking the level of detail and workmanship found in the Serotta Bicycles and duplicating the same standard in all phases of the business; from the initial customer contact; whether through a flagship account or directly through our facilities and/or web based “Serotta Concierge”, through to the final bicycle delivery and follow-up, to exponentially create the positive Serotta riding experience in everything we do.

Our Mission: Deliver a complete and premium cycling experience in everything we do.

Already we have added the new “Serotta Concierge” function to help connect, educate or problem solve for our owners. For any issues or questions, please hit the “Serotta Concierge” contact button on the home page and we will get back to you with answers or a path toward solutions within 24 hours.

Please stay tuned and make sure that we have your updated e-mail so that we can keep in touch with you regarding new improvements and additions to our Owner’s Club services

Owners Club Membership

• Free to all Serotta Owners
• On-line application request: info@serotta.com
• Must provide serial number of at least one Serotta
• Active email account, address
• Among the benefits are:
  • Prerelease information on and access to new products
  • Can purchase special merchandise
  • Invitations to special events
  • Special ‘Loyalty’ buying opportunities & benefits